Refund policy

Last updated: 2026-11-13

The short version

Your first 3 days: if the membership isn't for you, email us within 3 days of your first payment and we'll refund it in full.
After that: you can cancel at any time. Canceling stops all future charges, and you keep your lessons until the end of the month you've already paid for. We don't refund earlier payments or part of a month.
Our mistake: if you were charged twice, or charged after you canceled, email us and we'll put it right and refund you.

Open your member page and choose "Manage billing or cancel." It takes two clicks, and you don't need to contact anyone.

Email hello@helpaiacademy.com from the address you joined with. You don't need to give a reason.

Refunds go back to the card or account you paid with, through Stripe. They usually show up within 5 to 10 business days, depending on your bank.