Courses Course 75
Customer Replies People Love
Answer faster in your own voice, calm upset customers, and never send a wrong answer.
The lessons
Replies in Your Brand's Voice Members
You finish with: a voice guide and three drafted replies
A Saved-Replies Library Members
You finish with: ten saved replies for your common questions
Sort the Inbox by What's Urgent Members
You finish with: an inbox sorted into urgent, today, and this week
Calm an Upset Customer Members
You finish with: a reply that lowers the temperature
Check Before You Send Members
You finish with: a thirty-second pre-send check
Track Your Response Times Members
You finish with: a weekly response-time number
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